Shipping Policy F.A.Q.

How is shipping calculated?

The fee for shipping is calculated based on our current negotiated rates with UPS for the total weight of the order to the destination ZIP code.

When does my order get shipped?

Porter & York currently ships 1-day orders, Monday – Thursday; and ships 2-day orders Monday – Wednesday; there is no Saturday delivery available.

Orders placed before 11 am Monday – Thursday with 1-day shipping will be delivered the next day.  Orders placed between 11 am Thursday and Sunday night will be shipped on Monday.

How is my order shipped?

Your order will be handpicked, cut, sealed, and carefully packed in an insulated box with reusable ice packs to maintain your items in good condition for up to 56 hours. Please note, however, that frozen items (seafood, burger patties, bacon, sausage) may begin to thaw during transit.

Shipping restrictions

  • UPS might not leave packages in open areas (apartment or condo complexes).
  • We do not currently ship to APO and other US Military locations due to the perishable nature of our products.
  • We do not ship Internationally due to customs laws.

Tracking information

When your order is shipped, you will receive an email with carrier and tracking information.

You may also call 858-848-MEAT(6328) between 9 am and 4:30 pm PST to find out the status of your order or email us at with your name and order number.

Customer service

Our customer service representatives are available weekdays from 9 a.m. to 4:30 p.m. PST. Please contact us with any questions or concerns via email at or call us at 858-848-MEAT(6328).